Turn technical possibilities into viable businesses

New businesses and business-model design.

Electrification offers more than additional electricity sales.

A SIGNAL WORTH EXAMININGNearly 3%

Growth in global electricity demand during 20253

2025 observed change · global
THE ZHICE INTERPRETATION

Electrification offers more than additional electricity sales.

ZHICE sees uneven value within demand growth. Customers differ in reliability needs, time of use, flexibility and carbon information. Energy-service opportunities lie in combining electricity, equipment, data and operations into products that can be delivered consistently. Long-term customer economics matter more than the number of services offered.

TWO PERSPECTIVES. ONE BUSINESS QUESTION.

Explore the choices behind the judgement.

01
Energy-service design and unit economics

Customers can pay for outcomes only when those outcomes can be delivered.

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Electricity demand continues to grow, but incremental volume is not distributed evenly among companies. ZHICE sees greater service potential in specific customer constraints: continuity, cost volatility, equipment availability or flexibility. A product needs both customer value and sustainable unit economics.

ZHICE PERSPECTIVE

Customers can pay for outcomes only when those outcomes can be delivered.

THE CASE FOR THE STRATEGY

THE REASONINGThe business conditions behind the view
01

The same unit of electricity serves different operating purposes

For continuous production, industrial estates and distributed assets, interruption, time-of-use cost and response have different consequences. One universal product can reduce meaningful differences to a price discount.

02

Complex services can multiply hidden costs

Site adaptation, data access, support and contractual exceptions may keep increasing with customer numbers. Growth dependent on non-reusable work does not necessarily improve margins.

03

Delivery capability sets the limit of the promise

Outcome-based charging brings greater measurement and execution responsibility. Influence over outcomes, separation of external effects and access to necessary data determine whether the model is sustainable.

WHAT THIS MEANS FOR THE BUSINESSConnect the view to resources, ownership and action
01Prioritise repeatable customer problemsRead the choiceCollapse

Segment customers through constraints and willingness to pay, not only industry labels. Repeated problems offer a stronger foundation for stable products and delivery.

02Maintain a boundary between product and custom workRead the choiceCollapse

Core services, options and dedicated adaptation require distinct pricing and resource logic, preventing every customer from becoming a separate project.

03Evaluate the full customer cycleRead the choiceCollapse

Acquisition, deployment, service, renewal and exit jointly determine unit economics. Initial contract value cannot substitute for the complete operating picture.

What would make us revise this judgement?

For standardised needs, a clear and economical supply service can outperform a complex bundle. More features do not necessarily create more customer value.

A QUESTION FOR THE NEXT BUSINESS DISCUSSION

Does the customer keep buying electricity, or an operating outcome we can consistently improve?

Energy-service design and unit economicsFull perspective and practical approach
02
Ecosystem design and value sharing

An ecosystem needs aligned value and responsibility, not simply more participants.

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Electrification-related customer problems often span equipment, energy, software and operations. ZHICE sees ecosystem advantage in assembling distributed capabilities into a service that can perform as promised. More partners expand capability but also create coordination costs and gaps in accountability.

ZHICE PERSPECTIVE

An ecosystem needs aligned value and responsibility, not simply more participants.

THE CASE FOR THE STRATEGY

THE REASONINGThe business conditions behind the view
01

The combined offer needs a complete value logic

Strong individual products may still fail to meet the customer’s operating objective. The offer must explain where value is created, who influences it and why the customer pays for the whole.

02

Data and customer relationships shape future bargaining power

Initial revenue sharing can be easier to agree than rights over operational data, follow-on services and renewals. Unclear rights can make success itself a source of conflict.

03

System outcomes require system accountability

When performance falls short, proving that every component meets specification does not resolve the customer’s problem. Responsibility must cover interfaces, exceptions and jointly influenced outcomes.

WHAT THIS MEANS FOR THE BUSINESSConnect the view to resources, ownership and action
01Choose partners around customer resultsRead the choiceCollapse

Complementarity should concern critical capabilities and delivery accountability, not just brands, channels or product catalogues. Missing capabilities matter more than additional participants.

02Connect allocation to contributionRead the choiceCollapse

Share returns, risks and resource commitments through identifiable contributions to value, with room for reassessment when operating evidence changes.

03Keep collaboration adaptableRead the choiceCollapse

Exit, substitution and data-transfer arrangements affect long-term ecosystem health. Without workable adjustment, a partnership can become a new single point of dependence.

What would make us revise this judgement?

Internal integration can outperform extensive collaboration when essential capabilities are already present, demand is stable and coordination costs are high. An ecosystem is a choice, not an objective.

A QUESTION FOR THE NEXT BUSINESS DISCUSSION

If the combined result disappoints, who has both the capability and authority to reorganise the participants?

Ecosystem design and value sharingFull perspective and practical approach
ON THE HORIZON

Strategic inflection points we are watching

Preparation starts with signals that could change the priority of choices, rather than one certain growth curve.

  1. 01

    Value shifts towards flexibility

    What we watch

    Whether price volatility, capacity mechanisms and ancillary services provide durable compensation for flexibility.

    How it changes the judgement

    If flexibility revenues become contractible and repeatable, reassess capital efficiency between adding capacity and improving controllability.

  2. 02

    Connection becomes the constraint

    What we watch

    Whether connection queues, construction times and critical-equipment delivery constrain commissioning.

    How it changes the judgement

    Persistent constraints should raise the weight of deliverable network access in siting, acquisitions and project sequencing.

  3. 03

    Customers buy operating outcomes

    What we watch

    Whether contracts reward availability, cost stability or flexibility instead of comparing only energy prices.

    How it changes the judgement

    Validated willingness to pay requires delivery, measurement and performance capability alongside sales.

A VIEW THAT CAN BE PUT TO WORK

A perspective must stand up in practice.

Five stages connect understanding change, defining the playing field, choosing a portfolio, allocating resources and adapting. We first translate market developments into testable business assumptions, then compare portfolio options against resource constraints to make the trade-offs explicit. Highly uncertain opportunities call for staged commitments and conditional decisions; capabilities that retain value across scenarios warrant priority. Every initiative has an accountable owner, a resource source, evidence requirements and a review point. The objective extends beyond a forecast: it is to build the management capacity to recognise change, test choices and reallocate resources over time.

The ZHICE Scenario-led Strategy MethodExplore the framework and implementation
Data notes and research foundationsExpandCollapse
  1. 1
    IEA · World Energy Investment 2026

    IEA estimate published in May 2026 covering all energy technologies; it is not completed investment.

    2026 estimate · global energy investment
  2. 2
    IEA · Electricity Grids and Secure Energy Transitions, 2023

    Global additions and refurbishment required by 2040 in the scenario where national energy and climate goals are met on time and in full; not approved projects.

    2023 study · goal-aligned scenario
  3. 3
    IEA · Global Energy Review 2026

    IEA Global Energy Review 2026 describes 2025 global electricity-demand growth as nearly 3%; regional and sectoral patterns differ.

    2025 observed change · global
THE NEXT CONVERSATION

The question worth discussing:
what should you do next?

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